Legal notice
Shipping Policy:
Last Updated: 16/06/26
Thank you for shopping with Beads by Finesse. We are committed to ensuring that your orders are processed and delivered safely and efficiently.
Order Processing:
Orders are processed within 1–3 business days after payment has been successfully confirmed.
Orders are not processed, shipped, or delivered on Sundays or public holidays.
Shipping Within Lagos:
Orders within Lagos are delivered through trusted dispatch riders and logistics partners.
Delivery typically takes 5–7 business days after an order has been processed.
Shipping Within Nigeria:
Inter-state orders are shipped through GIG Logistics (GIGL) and other trusted courier services.
Delivery typically takes 5–7 business days, while the logistics company usually completes delivery within approximately 3 business days after shipment.
Delivery times may vary depending on the destination and operational conditions.
International Shipping:
International orders are shipped through trusted courier services, including DHL and other international shipping partners.
Delivery typically takes 7–21 business days, depending on the destination country, customs clearance procedures, and courier operations.
Customers are responsible for any customs duties, taxes, or import charges imposed by their country.
Order Tracking:
Where tracking is available, customers will receive tracking information after their order has been shipped.
Delayed or Lost Shipments:
While we work with reliable logistics partners, delivery times are estimates and cannot be guaranteed.
Beads by Finesse is not responsible for delays caused by:
- Courier service disruptions
- Customs clearance procedures
- Incorrect shipping information provided by the customer
- Weather conditions or circumstances beyond our reasonable control
If you believe your shipment has been lost, please contact us and we will assist in resolving the issue.
Incorrect Shipping Information:
Customers are responsible for providing accurate shipping information. Orders returned due to incorrect or incomplete addresses may be subject to additional shipping charges before they can be resent.
Contact Us:
BEADS BY FINESSE
Business Registration Number: 8538757
Tax Identification Number (TIN): 33259505-0001
Email: brandsfinesse@gmail.com
Phone/WhatsApp: +2349012463591
Location: Lagos, Nigeria.